Privacy Policy

Effective Date: June 8, 2025

Prime CLT (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website https://primeclt.com or use our services.

1. Information We Collect

a. Information You Provide to Us

  • Contact Information: Name, email address, phone number, address.
  • Booking Details: Pickup and drop-off location, travel time, and preferences.
  • Payment Information: Processed securely via third-party payment processors.

b. Information Collected Automatically

  • Browser and Device Data: IP address, browser type, operating system.
  • Usage Data: Pages viewed, time spent on the site, clicks.
  • Cookies: Used for analytics, preferences, and personalized content.

2. How We Use Your Information

  • To provide and manage our transportation services.
  • To respond to inquiries and customer service requests.
  • To process payments and bookings securely.
  • To improve website functionality and user experience.
  • To send occasional promotions (only if you opt in).
  • To comply with legal obligations or enforce our terms.

3. Sharing Your Information

We do not sell your personal data. We may share limited data:

  • With trusted service providers (e.g., payment processors, hosting services).
  • To comply with legal obligations or court orders.
  • As part of a business transfer, such as a merger or acquisition.

4. Cookies & Tracking

Our website uses cookies for essential functionality and analytics. You can manage cookie preferences in your browser settings. Disabling cookies may impact certain features of our site.

5. Your Privacy Rights

You may have the right to:

  • Access or correct your personal data.
  • Request deletion of your data.
  • Withdraw consent for marketing at any time.
  • File a complaint with a privacy authority, if applicable.

To make a request, email info@primeclt.com or call +1 (704) 388‑8929.

6. Data Security

We implement reasonable technical and administrative safeguards to protect your data from unauthorized access, misuse, or disclosure.

7. Data Retention

We retain data as long as needed for operational, legal, or safety purposes. Once no longer necessary, it is securely deleted.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Prime CLT
📧 Email: info@primeclt.com
📞 Phone: +1 (704) 388‑8929
🌐 Website: https://primeclt.com